Privacy Policy / Cookies

1. Information We Collect

We may collect the following types of personal data:

• Personal Identifiers: Name, email address, phone number, mailing address, IP address.

• Account Information: Username, password, and account activity.

• Payment Information: Billing details (collected via secure third-party processors).

• Usage Data: Pages visited, time spent on site, clicks, referring pages.

• Location Data: If enabled, approximate geolocation.

• Communication Data: Feedback, inquiries, or customer service interactions.

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2. How We Use Your Information

We use your personal data to:

• Provide, operate, and maintain our services.

• Improve, personalize, and expand our offerings.

• Communicate with you (including customer support, updates, and marketing).

• Process transactions securely.

• Prevent fraud and ensure compliance with legal obligations.
  
  

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3. Legal Bases for Processing (EU/EEA Users)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Your consent.

• The performance of a contract.

• Compliance with legal obligations.

• Legitimate interests pursued by us or a third party.
  
  

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4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service Providers: Hosting, analytics, marketing, and payment processing.

• Affiliates: As part of our global corporate group.

• Legal Authorities: If required by law or to protect rights and safety.

• Business Transfers: In case of a merger, acquisition, or asset sale.
  
  

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5. International Transfers

Your information may be transferred to—and maintained on—servers located outside your country of residence, where data protection laws may differ. We take appropriate safeguards to ensure your data remains protected.

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6. Your Rights

Depending on your location, you may have the right to:

• Access or obtain a copy of your data.

• Correct or delete your data.

• Object to or restrict processing.

• Withdraw consent at any time.

• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at pejeppesen@outlook.com

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7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

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8. Data Security

We use appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure servers.

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9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings via your browser or device.

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What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and enhance your browsing experience.

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Types of Cookies We Use

• Essential Cookies
  These cookies are necessary for the website to function. They enable core features like page navigation, security, and access to protected areas.

• Performance & Analytics Cookies
  These help us understand how visitors interact with the website by collecting anonymous information, such as pages visited and time spent on the site.

• Functionality Cookies
  These remember your preferences (like language or location) and enhance the personalization of your experience.

• Advertising & Targeting Cookies
  These cookies track your browsing habits to show relevant ads on our site or other sites you visit.

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How We Use Cookies

We use cookies to:

• Ensure the website operates securely and efficiently

• Analyze traffic and usage for improvements

• Remember your preferences and settings

• Deliver personalized content or ads (where applicable)

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Third-Party Cookies

We may allow third-party services (e.g., Google Analytics, Facebook Pixel) to set cookies on our site to help us measure performance or deliver ads. These third parties may collect and use information according to their own privacy policies.

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Managing Cookies

You can control or disable cookies through your browser settings:

• Chrome: Settings > Privacy & Security > Cookies

• Firefox: Options > Privacy & Security > Cookies and Site Data

• Safari: Preferences > Privacy

• Edge: Settings > Cookies and site permissions

You may also use cookie management tools or opt-out services where available.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

FTS Flexible Thermal Solutions
Safirvej 9, 9850 Hirtshals – Denmark
Email: info@ftsspiral.com 
Phone:+452041796